Haggling 'can result in reduced-price phone deal'

18 February 2009 — 3:30 PM

Those looking for a new mobile phone should always try and haggle their way to a better package, it has been suggested.

An article published in the Times this week looked at the different aspects involved in signing a new mobile phone contract.

Consumers should ask the service provider whether they can do better than advertised prices for the latest deals, it recommended.

This is especially pertinent for existing customers who call their phone company to tell them they want to cancel a contract.

According to the Times, this should result in the customer being transferred to a different department where they can negotiate their way to a more impressive deal.

"They will dramatically lower prices, offer to throw in extra text and call bundles or upgrade your phone to keep you sweet," the newspaper stated.

"Don't take no for an answer."

Other factors to consider when deciding on a new handset might include how many texts come free of charge, if the phone is internet-ready or if video calling is possible

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