Latest phones 'need to be functional as well as high-tech'

8 June 2009 — 9:58 AM

The Motorola W7 is one new model which may interest shoppers

The latest phones should be equipped with the most modern facilities - but they should also be user-friendly, according to one expert.

In an article for TMCnet, Matt Bancroft looked at the issue of functionality in a world that is becoming smaller as mobile technology is improved and becomes more diverse in its range of applications.

He stated that often consumers are won over by the gadgets and gizmos which come built in to the newest models, but added it should be equally important to find a handset that suits your needs.

"The device itself may seem to be highly usable, but if the ability to send and receive email […] is complex to set up and use, that will negatively affect the perception of the overall usability of that device," Mr Bancroft explained.

His comments may inspire some consumers to recycle mobile phones to get rid of handsets they regret buying and opt for a simpler, more user-friendly device.

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