Consumers 'demanding instant internet access'

9 February 2010 — 11:52 AM

Mobile recycling could allow consumers to upgrade to a new smartphone

Consumers want to be able to access the internet at any time through their smartphone mobile handset, it has been suggested.

The rise in demand from users for mobile internet services could see companies placing more emphasis on data packages when looking to sell a new handset and consumers could wish to trade in their used phones to upgrade.

IDC's Worldwide Quarterly Mobile Phone Tracker recently revealed that smartphone handsets accounted for 15.4 per cent of all mobile phones shipped last year, demonstrating a slight increase from 12.7 per cent in 2008.

Leigh Geary, from CoolSmartPhone.com, said: "Twitter, instant email, Facebook and YouTube have brought [mobile] internet widespread popularity and consumers of all smartphones expect them to be online, getting this data, all the time."

He added that mobile networks are gradually beginning to realise that data is now a crucial part of selling a new handset.

Neil Mawston, director at Strategy Analytics, recently suggested that the "smartphone wars" will be good news for consumers, as the increased competition will force vendors to lower prices.

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