O2 urges customers 'do your research'

25 February 2010 — 4:28 PM

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O2 has urged customers to ensure that they receive up-to-date and accurate information before they purchase a mobile phone on any network.

The mobile operator has spoken out following Vodafone's comments that research carried out by O2 suggested that it was a better network.

O2's chief technology officer Derek McManus said: “We commissioned this survey to make sure no one is misled. O2 offers faster speeds in many cities and other operators in others."

Research carried out by Siroda on behalf of O2 showed that its rival offered a faster web browsing experience across Britain.

The tests studied the UK's five mobile broadband networks at 150 locations over a 60-day period in order to try and demonstrate what speeds were being achieved by customers.

Guy Laurence, chief executive officer of Vodafone UK, said yesterday (February 24th) that the independent study by O2 was a welcome endorsement of Vodafone having the best network in the UK.

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