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Advice Centre

Welcome to the advice centre

Your go-to hub for smartphone advice and tech news


As the longest standing mobile phone recycler, it's fair to say we know our stuff.


We love gadgets, smartphones and all things tech, and we want to share our wealth of knowledge and experience with you in our advice hub.


That’s right, whatever it is you need advice on, our hub is here for all your mobile phone needs.


As well as guidance to help you get the best value for money and the right phone, you’ll also find tricks of the trade and handy tips, such as how to make your battery last longer or what to do when you drop your phone in water.


Got a topic in mind you can’t see below? Or simply want to ask us a question? Get in touch using our contact form.


Donate to RECLAIM with Envirocharity

Donate to RECLAIM with Envirocharity

by Helen Boucher | updated Feb 18, 2022

As part of our new charity initiative, ‘EnviroCharity’ we are very proud to be working with youth leadership & social change charity, RECLAIM.... READ MORE >

Donate to the Proud Trust with Envirocharity

Donate to the Proud Trust with Envirocharity

by Helen Boucher | updated Feb 18, 2022

We are very excited to have partnered with The Proud Trust, to create an alternative and free fundraising method to help them raise donations for their charity.... READ MORE >

Covid-19 statement - Message from our Group CEO

Covid-19 statement - Message from our Group CEO

by Denise Timmis | updated Feb 18, 2022

COVID-19 Update: Business as usual with no delays in processing or deliveries!... READ MORE >

TES acquires Envirofone

TES acquires Envirofone

by Denise Timmis | updated Feb 18, 2022

We're back, We're open and We're even better than before. TES acquires Envirofone and plans to increase the product range to laptops, consoles and accessories.... READ MORE >

Old phone to new phone: Transferring data and numbers

Old phone to new phone: Transferring data and numbers

by Denise Timmis | updated Feb 18, 2022

So you've got a shiny new phone but you're reluctant to start from scratch. Transferring your contacts and data should... READ MORE >

COVID-19 Statement: January 2021

COVID-19 Statement: January 2021

by Denise Timmis | updated Mar 31, 2021

Find out what measures we've introduced to ensure that our operations remain interrupted during England's third lockdown.... READ MORE >

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