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Welcome to the advice centre

Your go-to hub for smartphone advice and tech news


As the longest standing mobile phone recycler, it's fair to say we know our stuff.


We love gadgets, smartphones and all things tech, and we want to share our wealth of knowledge and experience with you in our advice hub.


That’s right, whatever it is you need advice on, our hub is here for all your mobile phone needs.


As well as guidance to help you get the best value for money and the right phone, you’ll also find tricks of the trade and handy tips, such as how to make your battery last longer or what to do when you drop your phone in water.


Got a topic in mind you can’t see below? Or simply want to ask us a question? Get in touch using our contact form.


12 Days of Christmas Competition 2021

by Denise Timmis | updated Dec 06, 2021

We are offering you the chance to WIN a prize every day in our 12 Days to Christmas Competitions starting on the 13th December.... READ MORE >

Switching from iPhone to Android

by Denise Timmis | updated Nov 24, 2021

Tempted to switch your device from an iPhone to Android, then our handy blog explains how you can do this easily.... READ MORE >

Online bullying: how to spot if your child is being affected

by Denise Timmis | updated Nov 22, 2021

We've decided to help parents navigate the complicated subject of online bullying, by collaborating with a leading authority in the field.... READ MORE >

Age UK Bristol Charity Joins Envirocharity

by Griffin Weissman | updated Nov 17, 2021

Age UK Bristol works to improve the lives of older people in Bristol. They offer a range of services for people aged 55 and over.... READ MORE >

TES acquires Envirofone

by Denise Timmis | updated Sep 21, 2021

We're back, We're open and We're even better than before. TES acquires Envirofone and plans to increase the product range to laptops, consoles and accessories.... READ MORE >

Everything You Need to Know about Apple’s iPhone 13

by Denise Timmis | updated Sep 15, 2021

What can we expect from the Apple iPhone 13? Our experts here at Envirofone have their say on the latest handset from the world's favourite mobile manufacturer... READ MORE >

Tablet or laptop: which is better for university?

by Denise Timmis | updated Sep 03, 2021

Which is better for university, a laptop or a tablet? In this article, we'll explore the pros and cons of each device so that you can make an informed decision. ... READ MORE >

Is Your iPhone Stuck on the Apple Logo?

by Nathan Lockwood | updated Aug 26, 2021

It can be a real nuisance when your iPhone or iPad gets stuck on the Apple logo screen. But there are some easy-to-follow steps to get back to normal...... READ MORE >

Apple iPhone 13 Rumours and What to Expect

by Nathan Lockwood | updated Aug 13, 2021

The iPhone 13 is set to be the next iPhone, but we wonder what it will offer. So, we’ve taken a look at the iPhone 13 rumours and leaks to learn more... ... READ MORE >

iPhone 13 Release: The Perfect Time to Sell Your iPhone 11 or 12

by Denise Timmis | updated Aug 13, 2021

Ahead of the much-anticipated iPhone 13 release, many people will be hoping to trade in their iPhone 11 or 12 to raise extra funds. We take a look at when iPhones tend to depreciate and the perfect time to trade in your old device!... READ MORE >

Turn Your Old Tech into Cash Donations for Home-Start Glasgow South

by Helen Boucher | updated Aug 11, 2021

Home-Start Glasgow South partners with Envirocharity. You can now turn your Old Mobiles into Cash Donations to support this fantastic cause ... READ MORE >

JUMP Children's Charity Joins Envirocharity

by Helen Boucher | updated Aug 11, 2021

JUMP is a registered Children's Charity that supports children with terminal and life limiting illnesses across the North West of England and North Wales... READ MORE >

Tiggywinkles Wildlife Hospital Joins Envirocharity

by Griffin Weissman | updated Jul 09, 2021

We are ecstatic to have partnered with Tiggywinkles, to generate an alternative fundraising method by turning your old tech into cash for the charity.... READ MORE >

Beyond Food Foundation Joins Envirocharity

by Griffin Weissman | updated Jul 01, 2021

We are pleased to have partnered with Beyond Food Foundation charity, you can now donate your device to this outstanding charity... READ MORE >

Coffee4Craig Joins Envirocharity

by Griffin Weissman | updated Jul 01, 2021

We are thrilled to have Coffee4Craig partner with us to turn old tech into charity donations! ... READ MORE >

LoveBrum joins Envirocharity

by Griffin Weissman | updated Jul 01, 2021

We are delighted to announce our new partnership with LoveBrum, using an alternative fundraising method by turning your old tech into cash for the charity.... READ MORE >

10 TikTok Safe-Guarding Hacks All Parents Should Know

by Denise Timmis | updated Jun 10, 2021

While much of TikTok’s feed might feature innocent lip-syncing videos, comedy performances, and sound bites, there is invariably content unsuitable for young eyes. Read More...... READ MORE >

Turn Your Old Tech into Cash Donations for Sue Young Cancer Support

by Helen Boucher | updated Jun 09, 2021

Sue Young Cancer support partners with Envirocharity. You can now turn your Old Mobiles into Cash Donations to support this fantastic cause ... READ MORE >

The Girls Network Joins Envirocharity

by Helen Boucher | updated Jun 09, 2021

We are pleased to have The Girls’ Network partner with us to turn old tech into charity donations. ... READ MORE >

Top 10 ways that you can help the Earth

by Nathan Lockwood | updated Jun 04, 2021

World Environment Day celebrates the health and condition of the environment, and Earth overall on the 5th June. A massive campaign that raises awareness for the protection of the environment and the issues affecting it. ... READ MORE >

5 ways to stop your smartphone overheating this summer

by Denise Timmis | updated Jun 02, 2021

Britain's finally enjoying some warmer weather, but smartphones can't change into T-shirt and shorts. Your tech feels the heat too, so how can you keep your phone cool and happy without turning it off and missing out on something essential? ... READ MORE >

Donate to Dementia Adventure with Envirocharity

by Helen Boucher | updated May 14, 2021

We are very proud to be working with dementia charity, Dementia Adventure. Your donations will help them to support more & more people living with dementia ... READ MORE >

Donate to RECLAIM with Envirocharity

by Helen Boucher | updated May 14, 2021

As part of our new charity initiative, ‘EnviroCharity’ we are very proud to be working with youth leadership & social change charity, RECLAIM.... READ MORE >

Donate to the Proud Trust with Envirocharity

by Helen Boucher | updated May 14, 2021

We are very excited to have partnered with The Proud Trust, to create an alternative and free fundraising method to help them raise donations for their charity.... READ MORE >

IOS App Compatibility

by Nathan Lockwood | updated May 07, 2021

The accessibility of apps is a massive part of any phone, with different IOS offering different compatibility. This blog is going to go over the Apple devices we have available, the IOS the devices have and what that means in terms of apps.... READ MORE >

Pocket size scandal: does your phone fit into your pocket?

by Denise Timmis | updated Apr 27, 2021

We have analysed 5 years of the latest phone releases from Apple, Samsung, Huawei and Google to reveal how snug these smart phones fit into the average size men’s and women’s pockets ... READ MORE >

Overview of Apple’s April Event

by Nathan Lockwood | updated Apr 23, 2021

On the 20th of April, we were treated to a massive Apple Event. Where we were given lots of great new information and a look at some brand-new products that will release in the coming weeks. We are going to go over what has been announced in this blog, and the information that has been given out.... READ MORE >

Sony Xperia 1 III Series Revealed

by Nathan Lockwood | updated Apr 15, 2021

Sony has now announced its next entry into the Sony Xperia series, with the Sony Xperia Mark 3 collection. With three new devices set to become available in the early summer. No exact date or price has yet been revealed, but the devices displayed do look very promising.... READ MORE >

5G – What you need to know

by Nathan Lockwood | updated Apr 01, 2021

5G is the next, and most recent, generation of networks. Offering greater speeds and lower latencies. Here is a quick look at the things you need to know... READ MORE >

10 Tips & Tricks for your iPhone

by Nathan Lockwood | updated Apr 01, 2021

Amazing iPhone tips and tricks which you may not know about, we have taken a look at 10 for you to read through and use right now. ... READ MORE >

The Promising OnePlus 9 Series

by Nathan Lockwood | updated Mar 31, 2021

The OnePlus 9 series has been announced, and it looks extremely promising. Packed with phenomenal features that really gives this smartphone an edge over some of its competitors.... READ MORE >

5 Golden Tickets Up For Grabs This Easter

by Denise Timmis | updated Mar 31, 2021

We are giving away 5 superb Cadbury Easter Hampers. All you need to do is trade in your phone before the end of March!... READ MORE >

Treat Mum to the perfect gift this Mothers Day!

by Denise Timmis | updated Mar 31, 2021

Struggling to find the Perfect Gift for your Mum this Mother’s Day? We have a wide variety of refurbished phones and tech at reasonable prices. Perfect to buy your Mum this year.... READ MORE >

What is a dual SIM phone

by Denise Timmis | updated Mar 31, 2021

What is a dual SIM phone and why might you need one? So here's our quick guide to what a dual SIM phone is, and why you might find one useful.... READ MORE >

Why a Refurbished iPad is Perfect for Home Schooling

by Denise Timmis | updated Mar 31, 2021

Home teaching used to be a rare thing, limited to the parents who prefer not to send their children to school. Then Covid-19 came along. And now, practically everyone is having to be a part-time teacher. ... READ MORE >

Why buy preloved this valentines day

by Denise Timmis | updated Mar 31, 2021

Find out why a preloved device from Envirofone could be the perfect way to celebrate a rather different Valentine's Day this year... READ MORE >

Samsung Galaxy S21 Unpacked Recap

by Nathan Lockwood | updated Mar 31, 2021

Now with the Samsung Galaxy S21 series revealed after the unpacked event, we have looked over some of the most exciting features that will be included... ... READ MORE >

How to guide: Connecting to Teams and Remote Learning

by Denise Timmis | updated Mar 31, 2021

Adapt to learning in the third lockdown with our tips and tricks to joining teams on different electronic platforms and devices, read more... ... READ MORE >

Samsung Galaxy S21 - Rumours, leaks, pricing and features

by Nathan Lockwood | updated Mar 31, 2021

Everything we know about the Samsung Galaxy S21 before the unpacked event occurs on Thursday 14th January. Read more here... ... READ MORE >

COVID-19 Statement: January 2021

by Denise Timmis | updated Mar 31, 2021

Find out what measures we've introduced to ensure that our operations remain interrupted during England's third lockdown.... READ MORE >

12 Days of Christmas Competition

by Denise Timmis | updated Mar 31, 2021

We are offering you the chance to WIN a prize every day in our 12 Days to Christmas Competitions starting on the 13th December.... READ MORE >

Apple Event – iPhone 12 rumours and best time to sell your old iPhones.

by Denise Timmis | updated Mar 31, 2021

Apple Event – iPhone 12 rumours, leaks, specs, prices, dates and best time to sell your old iPhones.... READ MORE >

Best advice for working from home

by Denise Timmis | updated Mar 31, 2021

If you're adapting to working from home, here's our recommendations to stay motivated and help you be as comfortable as possible ... READ MORE >

Conquering boredom whilst self-isolating

by Denise Timmis | updated Mar 31, 2021

From much over-looked admin such as spring cleaning your house (or indeed, emails), to revitalising old hobbies or trying something new, here are our top recommendations for beating self-isolation boredom.... READ MORE >

Black Friday

by Denise Timmis | updated Mar 31, 2021

Every Friday is Black Friday throughout November! We have huge discounts on the latest smartphones including the iPhone 11 and Galaxy S10... READ MORE >

Why buy refurbished iphones

by Denise Timmis | updated Mar 31, 2021

Apple is undeniably one of the most popular mobile manufacturers in the world – and since the iPhone’s debut in 2007, the series has grown and developed exponentially... READ MORE >

The future of smartphones

by Denise Timmis | updated Mar 31, 2021

In just the last 10 years, we’ve seen incredible advancements in mobile phones. But do you ever wonder what your smartphone will look like in another ten years?... READ MORE >

The Best Smartphones of 2019

by Denise Timmis | updated Mar 31, 2021

2019 has been an excellent year already for smartphone innovation. Major companies like Samsung, Apple and Huawei continue to launch brand new phones with better specs so there’s plenty of choice available, with each device claiming it's better than the last.... READ MORE >

Mobile Network guide

by Denise Timmis | updated Mar 31, 2021

You’ve probably noticed that, next to your signal strength indicator on your phone, sometimes the letters and symbols have changed – along with the speed of your internet. This is because there's a range of mobile networks available from GPRS to 5G.... READ MORE >

Best smartphone display

updated Mar 31, 2021

If you’re planning on using your smartphone for gaming, streaming or photography, a good quality display is the way to go. Discover what makes a good phone screen and explore our pick of the 10 best smartphone displays this year.... READ MORE >

How To Extend Your Phone Battery Life

by Denise Timmis | updated Mar 31, 2021

With our modern lives relying so much on smartphone technology these days, it’s more important than ever that our phone batteries last a full day at the very least. But how can you make sure you don’t get caught out? In this guide, we look at how smartphone batteries work, and how you can get the most out of them.... READ MORE >

Buying a Refurbished Phone – The Ultimate Guide

by Denise Timmis | updated Mar 31, 2021

What is a refurbished phone? Refurbished phones are typically second-hand or used devices – meaning they’ve been owned by someone else previously – that have developed a fault or have been returned within a refund-guaranteed period... READ MORE >

Best Smartphones for Battery Life in 2019

by Denise Timmis | updated Mar 31, 2021

Good battery life isn't just about the battery, it's also about the phone's software and performance under certain conditions. In this guide, learn more about phone battery life. If you are in the market to purchase a new phone and want a long-lasting smartphone in 2019, discover our expertly curated list of the top 10 smartphones for battery life here.... READ MORE >

How to bring your phone back to life

by Denise Timmis | updated Mar 31, 2021

In 2018, it's hard to imagine life without your phone in your hand. A survey we carried out found that 40% of us feel 'absolutely lost' without our phone... READ MORE >

Best Camera Phones 2019 | Top Smartphone Cameras Reviewed

updated Mar 31, 2021

Having a smartphone means you have access to all sorts of gadgets in one neat and accessible package. For many, choosing a smartphone with a good camera is one of the biggest deal breakers... READ MORE >

Getting the right phone

by Denise Timmis | updated Mar 31, 2021

From the latest iPhone to a simplistic Alcatel, until you know the answers to some of the questions below, making an informed decision on what mobile phone to get is bound to be a struggle... READ MORE >

How to make your phone battery last longer

by Denise Timmis | updated Mar 31, 2021

Whether we like it or not, smartphones play a huge part in our day to day lives – and there's nothing worse than running out of battery when you're listening to your favourite... READ MORE >

The Best Mobiles for Kids

by Denise Timmis | updated Mar 31, 2021

In Ofcom's November 2015 'Children and Parents: Media Use and Attitudes Report', 35% of 8-11 year-olds and 77% of 12-15 year-olds were found to own a smartphone... READ MORE >

What to do when you drop your phone in water

by Denise Timmis | updated Mar 31, 2021

Your hands loosen as your concentration slips. You panic and try to reaffirm your grip, but by this time, you know it's too late... READ MORE >

Cleaning up and wiping Apple and Android phones

by Denise Timmis | updated Mar 31, 2021

Before we dive in and tell you how to clean up and wipe your Apple or Android smartphones, it's important to decipher what each... READ MORE >

Old phone to new phone: Transferring data and numbers

by Denise Timmis | updated Mar 31, 2021

So you've got a shiny new phone but you're reluctant to start from scratch. Transferring your contacts and data should... READ MORE >

How to unlock a phone

by Denise Timmis | updated Mar 31, 2021

Buying a second-hand phone is a great way to bring down the cost of buying a new handset, but in doing so, budding users can often find their handsets aren't compatible with their preferred network. In order to enjoy... READ MORE >

Covid-19 statement - Message from our Group CEO

by Denise Timmis | updated Dec 08, 2020

COVID-19 Update: Business as usual with no delays in processing or deliveries!... READ MORE >

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