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Welcome to the advice centre

Your go-to hub for smartphone advice and tech news


As the longest standing mobile phone recycler, it's fair to say we know our stuff.


We love gadgets, smartphones and all things tech, and we want to share our wealth of knowledge and experience with you in our advice hub.


That’s right, whatever it is you need advice on, our hub is here for all your mobile phone needs.


As well as guidance to help you get the best value for money and the right phone, you’ll also find tricks of the trade and handy tips, such as how to make your battery last longer or what to do when you drop your phone in water.


Got a topic in mind you can’t see below? Or simply want to ask us a question? Get in touch using our contact form.


Sony Xperia 1 III Series Revealed

by Nathan Lockwood | updated Apr 15, 2021

Sony has now announced its next entry into the Sony Xperia series, with the Sony Xperia Mark 3 collection. With three new devices set to become available in the early summer. No exact date or price has yet been revealed, but the devices displayed do look very promising.... READ MORE >

5G – What you need to know

by Nathan Lockwood | updated Apr 01, 2021

5G is the next, and most recent, generation of networks. Offering greater speeds and lower latencies. Here is a quick look at the things you need to know... READ MORE >

10 Tips & Tricks for your iPhone

by Nathan Lockwood | updated Apr 01, 2021

Amazing iPhone tips and tricks which you may not know about, we have taken a look at 10 for you to read through and use right now. ... READ MORE >

The Promising OnePlus 9 Series

by Nathan Lockwood | updated Mar 31, 2021

The OnePlus 9 series has been announced, and it looks extremely promising. Packed with phenomenal features that really gives this smartphone an edge over some of its competitors.... READ MORE >

5 Golden Tickets Up For Grabs This Easter

by Denise Timmis | updated Mar 31, 2021

We are giving away 5 superb Cadbury Easter Hampers. All you need to do is trade in your phone before the end of March!... READ MORE >

Treat Mum to the perfect gift this Mothers Day!

by Denise Timmis | updated Mar 31, 2021

Struggling to find the Perfect Gift for your Mum this Mother’s Day? We have a wide variety of refurbished phones and tech at reasonable prices. Perfect to buy your Mum this year.... READ MORE >

What is a dual SIM phone

by Denise Timmis | updated Mar 31, 2021

What is a dual SIM phone and why might you need one? So here's our quick guide to what a dual SIM phone is, and why you might find one useful.... READ MORE >

Why a Refurbished iPad is Perfect for Home Schooling

by Denise Timmis | updated Mar 31, 2021

Home teaching used to be a rare thing, limited to the parents who prefer not to send their children to school. Then Covid-19 came along. And now, practically everyone is having to be a part-time teacher. ... READ MORE >

Why buy preloved this valentines day

by Denise Timmis | updated Mar 31, 2021

Find out why a preloved device from Envirofone could be the perfect way to celebrate a rather different Valentine's Day this year... READ MORE >

Samsung Galaxy S21 Unpacked Recap

by Nathan Lockwood | updated Mar 31, 2021

Now with the Samsung Galaxy S21 series revealed after the unpacked event, we have looked over some of the most exciting features that will be included... ... READ MORE >

How to guide: Connecting to Teams and Remote Learning

by Denise Timmis | updated Mar 31, 2021

Adapt to learning in the third lockdown with our tips and tricks to joining teams on different electronic platforms and devices, read more... ... READ MORE >

Samsung Galaxy S21 - Rumours, leaks, pricing and features

by Nathan Lockwood | updated Mar 31, 2021

Everything we know about the Samsung Galaxy S21 before the unpacked event occurs on Thursday 14th January. Read more here... ... READ MORE >

COVID-19 Statement: January 2021

by Denise Timmis | updated Mar 31, 2021

Find out what measures we've introduced to ensure that our operations remain interrupted during England's third lockdown.... READ MORE >

12 Days of Christmas Competition

by Denise Timmis | updated Mar 31, 2021

We are offering you the chance to WIN a prize every day in our 12 Days to Christmas Competitions starting on the 13th December.... READ MORE >

Apple Event – iPhone 12 rumours and best time to sell your old iPhones.

by Denise Timmis | updated Mar 31, 2021

Apple Event – iPhone 12 rumours, leaks, specs, prices, dates and best time to sell your old iPhones.... READ MORE >

TES acquires Envirofone

by Denise Timmis | updated Mar 31, 2021

We're back, We're open and We're even better than before. TES acquires Envirofone and plans to increase the product range to laptops, consoles and accessories.... READ MORE >

Best advice for working from home

by Denise Timmis | updated Mar 31, 2021

If you're adapting to working from home, here's our recommendations to stay motivated and help you be as comfortable as possible ... READ MORE >

Conquering boredom whilst self-isolating

by Denise Timmis | updated Mar 31, 2021

From much over-looked admin such as spring cleaning your house (or indeed, emails), to revitalising old hobbies or trying something new, here are our top recommendations for beating self-isolation boredom.... READ MORE >

Black Friday

by Denise Timmis | updated Mar 31, 2021

Every Friday is Black Friday throughout November! We have huge discounts on the latest smartphones including the iPhone 11 and Galaxy S10... READ MORE >

Why buy refurbished iphones

by Denise Timmis | updated Mar 31, 2021

Apple is undeniably one of the most popular mobile manufacturers in the world – and since the iPhone’s debut in 2007, the series has grown and developed exponentially... READ MORE >

The future of smartphones

by Denise Timmis | updated Mar 31, 2021

In just the last 10 years, we’ve seen incredible advancements in mobile phones. But do you ever wonder what your smartphone will look like in another ten years?... READ MORE >

The Best Smartphones of 2019

by Denise Timmis | updated Mar 31, 2021

2019 has been an excellent year already for smartphone innovation. Major companies like Samsung, Apple and Huawei continue to launch brand new phones with better specs so there’s plenty of choice available, with each device claiming it's better than the last.... READ MORE >

Mobile Network guide

by Denise Timmis | updated Mar 31, 2021

You’ve probably noticed that, next to your signal strength indicator on your phone, sometimes the letters and symbols have changed – along with the speed of your internet. This is because there's a range of mobile networks available from GPRS to 5G.... READ MORE >

Best smartphone display

updated Mar 31, 2021

If you’re planning on using your smartphone for gaming, streaming or photography, a good quality display is the way to go. Discover what makes a good phone screen and explore our pick of the 10 best smartphone displays this year.... READ MORE >

How To Extend Your Phone Battery Life

by Denise Timmis | updated Mar 31, 2021

With our modern lives relying so much on smartphone technology these days, it’s more important than ever that our phone batteries last a full day at the very least. But how can you make sure you don’t get caught out? In this guide, we look at how smartphone batteries work, and how you can get the most out of them.... READ MORE >

Buying a Refurbished Phone – The Ultimate Guide

by Denise Timmis | updated Mar 31, 2021

What is a refurbished phone? Refurbished phones are typically second-hand or used devices – meaning they’ve been owned by someone else previously – that have developed a fault or have been returned within a refund-guaranteed period... READ MORE >

Best Smartphones for Battery Life in 2019

by Denise Timmis | updated Mar 31, 2021

Good battery life isn't just about the battery, it's also about the phone's software and performance under certain conditions. In this guide, learn more about phone battery life. If you are in the market to purchase a new phone and want a long-lasting smartphone in 2019, discover our expertly curated list of the top 10 smartphones for battery life here.... READ MORE >

How to bring your phone back to life

by Denise Timmis | updated Mar 31, 2021

In 2018, it's hard to imagine life without your phone in your hand. A survey we carried out found that 40% of us feel 'absolutely lost' without our phone... READ MORE >

Best Camera Phones 2019 | Top Smartphone Cameras Reviewed

updated Mar 31, 2021

Having a smartphone means you have access to all sorts of gadgets in one neat and accessible package. For many, choosing a smartphone with a good camera is one of the biggest deal breakers... READ MORE >

Getting the right phone

by Denise Timmis | updated Mar 31, 2021

From the latest iPhone to a simplistic Alcatel, until you know the answers to some of the questions below, making an informed decision on what mobile phone to get is bound to be a struggle... READ MORE >

How to make your phone battery last longer

by Denise Timmis | updated Mar 31, 2021

Whether we like it or not, smartphones play a huge part in our day to day lives – and there's nothing worse than running out of battery when you're listening to your favourite... READ MORE >

The Best Mobiles for Kids

by Denise Timmis | updated Mar 31, 2021

In Ofcom's November 2015 'Children and Parents: Media Use and Attitudes Report', 35% of 8-11 year-olds and 77% of 12-15 year-olds were found to own a smartphone... READ MORE >

What to do when you drop your phone in water

by Denise Timmis | updated Mar 31, 2021

Your hands loosen as your concentration slips. You panic and try to reaffirm your grip, but by this time, you know it's too late... READ MORE >

Cleaning up and wiping Apple and Android phones

by Denise Timmis | updated Mar 31, 2021

Before we dive in and tell you how to clean up and wipe your Apple or Android smartphones, it's important to decipher what each... READ MORE >

Old phone to new phone: Transferring data and numbers

by Denise Timmis | updated Mar 31, 2021

So you've got a shiny new phone but you're reluctant to start from scratch. Transferring your contacts and data should... READ MORE >

How to unlock a phone

by Denise Timmis | updated Mar 31, 2021

Buying a second-hand phone is a great way to bring down the cost of buying a new handset, but in doing so, budding users can often find their handsets aren't compatible with their preferred network. In order to enjoy... READ MORE >

Covid-19 statement - Message from our Group CEO

by Denise Timmis | updated Dec 08, 2020

COVID-19 Update: Business as usual with no delays in processing or deliveries!... READ MORE >

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