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Help centre›Setup & unlocking

Setup & unlocking

First switch-on, transferring data, network unlocking. Pick your device for step-by-step guidance.

Pick your device

Setup & unlocking guidance, tailored to what you’ve got.

iPhone
Returns, battery, Face ID, iCloud, unlocking
Read guide →
Samsung Galaxy
Returns, fingerprint, S Pen, Knox
Read guide →
MacBook
Storage, RAM, charging, Apple ID
Read guide →
iPad
Cellular vs Wi-Fi, Apple Pencil, screen
Read guide →
Apple Watch
Pairing, GPS vs Cellular, battery, water
Read guide →
Gaming
PlayStation, Xbox, Switch — controllers, accounts
Read guide →
Other phones & tablets
Google Pixel, OnePlus, Sony, Huawei, Xiaomi — same warranty, same support.
Read guide →

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