CeX is a high-street retailer with over 390 UK stores dealing in second-hand tech, games, and entertainment. Envirofone is a specialist online trade-in and refurbished phone service. This comparison breaks down the key differences in pricing, speed, and customer experience.
Over 4 million customers have sold with Envirofone, with support teams ready to help at every step.
We test each item individually and even welcome damaged devices, so you get a fair price every time.
Same-day bank transfers once your device is processed, helping you get paid without the wait.*
If you are not happy with our offer, we will return your device free of charge—no strings attached.
Trading tech since 2005 with processes built for accuracy and transparency.
Every device is reused, refurbished, or recycled, keeping valuable tech in circulation longer.
SSL encryption, safe payments, and strict data handling give you confidence from quote to payout.
Free postage with our Enviropack and easy drop-off choices to keep things flexible.
Key differences between Envirofone and CeX at a glance.
| What matters | Envirofone | CeX |
|---|---|---|
| Business model | Online specialist — fast, convenient trade-ins from home | High-street chain with 390+ UK stores and online option |
| Founded | 2005 — over 20 years specialising in phones and tech | 1992 — originally the Computer Exchange in London |
| Trustpilot rating | 4.6 (Excellent) | 4.1 |
| Trade-in pricing | Dynamic faulty pricing for accurate, transparent valuations | Fixed prices — voucher pays more than cash |
| Trade-in bonus | Envirocash bonus adds extra value to every trade-in | Voucher option pays 10–20% more than cash (store credit only) |
| Payment speed | Same working day bank payment | Instant cash in-store; online payouts take several days |
| Faulty and broken devices | Accepts faulty, broken, and network-locked devices | Accepts broken phones at reduced prices (not tablets or laptops) |
| Quality control | 70+ point PhoneCheck inspection on every refurbished device | In-store testing (30–60 minutes), no standardised inspection |
| Marketplace focus | Specialist in phones, tablets, wearables, consoles, laptops | Broad range — phones, games, DVDs, Blu-rays, electronics |
| Delivery speed | Same-day dispatch with next-day delivery available | 3–5 working days via Royal Mail (or free Click & Collect) |
| Payment methods (buying) | Klarna, Clearpay, PayPal | Cash, card, Apple Pay, Klarna, CeX voucher |
| Warranty | 12-month warranty | 5-year warranty |
*Subject to devices being processed before 3pm and banking provider timescales.
Answers to frequently asked questions when comparing CeX and Envirofone.
Get an instant quote, send your device for free, and enjoy secure payments with Envirofone. We keep things quick, transparent, and sustainable.