A Message from Our Group CEO on Safety, Service, and the Future of Envirofone
Dear Envirofone Customers and Partners,
As the global community continues to navigate the challenges presented by the COVID-19 pandemic, I wanted to personally update you on the steps we have taken to ensure the continuity of the Envirofone service and the safety of our teams.
Commitment to Safety and Continuity
Following the recent transition of the Envirofone brand to TES, our immediate priority has been the well-being of our staff and the integrity of our service chain. We have implemented enhanced safety protocols across our facilities, adhering strictly to government guidelines for social distancing, personal protective equipment (PPE), and hygiene. Our teams are working diligently to process trade-ins, and while some logistical delays may be unavoidable, we remain fully operational.
We understand that our service is more important now than ever. The current climate has only accelerated the demand for simple, trusted online services, particularly for consumers looking to responsibly dispose of old equipment or find affordable, high-quality replacements. Envirofone is undoubtedly one of those brands, providing a vital platform to fuel the circular economy during difficult financial times.
A Secure and Reliable Service
We want to reassure all customers that our core values of secure data processing and efficient payment remain firmly in place. Our logistics partners are working hard to ensure the collection and delivery of your devices remain as smooth as possible. We are proud that every trade-in not only provides cash back to you but also supports the ethical and sustainable disposal of e-waste, a critical environmental mission that continues despite global setbacks.
Looking Ahead: The Future of Envirofone
We are dedicated to building on Envirofone’s strong heritage as one of the UK’s leading trade-in platforms. As we look ahead, we will be expanding our scope to provide a wider range of consumer electronics for both purchase and trade-in. This renewed focus will solidify Envirofone's position as a major player in the recommerce space, providing a much-needed service during a period of economic uncertainty.
We thank you for your patience and continued trust during this extraordinary time. We encourage you to use our online platform for an instant, secure quote when you choose to sell your old handset. And for those needing a dependable device for remote working or home schooling, you can always rely on the quality guaranteed when you choose to buy a quality refurbished smartphone.
