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Covid-19 statement - Message from our Group CEO

by Denise Timmis | Nov 05, 2020

Covid-19 statement - Message from our Group CEO


Following the recent announcement of the 2nd lockdown in England at 00:01am on Thursday 5th November, we want to reassure you that during these unprecedented times the health and safety of our employees, community, partners and of course our customers, is at the forefront of all our decisions, whilst enabling our business to function effectively as possible.


What are we doing?

  • We have a dedicated management team monitoring the situation, meaning we can make decisions and act quickly.
  • We are following all guidance provided by the Government and World Health Organisation, ensuring all our colleagues are following thorough hygiene practices and advice.
  • Frequent and vigorous cleaning of workstations continuously throughout the day.
  • One-way systems implemented including floor stickers to aid social distancing.
  • Face masks to be worn outside designated workstations.
  • Breaks spread evenly between teams with additional time set for cleaning communal areas.
  • Where possible, office workers including Customer Services are working from home.
  • Both Envirofone and Envirofone Shop websites are running as normal.


Under our current conditions we don’t expect any delays to our usual service timescales. We will do our upmost to keep our websites and operations running as smoothly as possible as we recognise that now more than ever, being able to buy or sell online is essential.

We will continue to monitor the situation, make adaptations accordingly and provide further detail on any updates as they materialise.

I would also like to take this opportunity to thank you for your support and I hope that you and your loved ones stay safe and well.


Kind Regards

Gary Steele
Group Chief Executive Officer

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