Refurbished MacBook help — from first switch-on to battery cycles and trade-in.
30-day change of mind, faulty returns, refund timing.
What our 12-month MacBook warranty covers and how to claim.
Cycle count, Maximum Capacity, what to expect.
Migration Assistant, Apple ID, Touch ID, iCloud sync.
Find My Mac, boot loops, Wi-Fi drops, charging issues.
Out-of-warranty repairs, screen and battery service.
Quote process, erasing, packaging, payment timing.