Help centre
Apple Watch help.
Refurbished Apple Watch help - pairing, cellular, battery, repairs and trade-in.
12-month warrantyOn every Watch
30-day returnsChange-of-mind included
80%+ batteryGuaranteed on arrival
Water resistantAll models tested
All Apple Watch help topics.
Returns & refunds30-day change of mind, faulty returns, refund timing.WarrantyWhat our 12-month Watch warranty covers.Battery healthWhat 80% means, how to check yours.Setup & pairingPairing with iPhone, GPS vs Cellular, passcode setup.TroubleshootingActivation Lock, pairing issues, drain, frozen Watch.RepairsOut-of-warranty repairs and battery service.Selling your WatchQuote process, unpairing, packaging, payment.
While you are here.
Buying, selling, or reading up on the Apple Watch.
Not found it?
A person will answer.
Our UK support team handle returns, warranty claims and anything the guides above do not cover. Plain English, no scripts.
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