Help centre
iPad help.
Refurbished iPad help - setup, Apple Pencil, Wi-Fi vs Cellular, trade-in, and everything in between.
12-month warrantyOn every iPad
30-day returnsChange-of-mind included
Healthy batteryTested before listing
Always unlockedCellular models too
All iPad help topics.
Returns & refunds30-day change of mind, faulty returns, refund timing.WarrantyWhat our 12-month iPad warranty covers.BatteryWhat we test, what to expect, and how to look after it.Setup & Pencil pairingQuick Start, Apple ID, Apple Pencil, eSIM.TroubleshootingActivation Lock, touch screen, Pencil pairing, Wi-Fi.RepairsOut-of-warranty repairs and screen service.Selling your iPadQuote process, signing out, packaging, payment.
While you are here.
Buying, selling, or reading up on the iPad.
Not found it?
A person will answer.
Our UK support team handle returns, warranty claims and anything the guides above do not cover. Plain English, no scripts.
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